JOURNAL OF NETWORK AND SYSTEMS MANAGEMENT

Contents

Vol. 11, No. 1, March 2003

Special issue: E-business Management

Guest Editors: Lundy Lewis and Pradeep Ray

THRESHOLDS

Understanding Active Service Level Management

Ashesh Kamdar

GUEST EDITORIAL

E-Business Management

Pradeep Ray and Lundy Lewis

PAPERS

Semantic Analysis of E-Business Operations

Mehmet Sayal, Akhil Sahai, Vijay Machiraju, and Fabio Casati

Towards the Technology Neutral Modeling of Management Components

David Lewis, Vincent Wade, and Brian Cullen

The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services

Alexander Keller and Heiko Ludwig

A Multi-Agent Architecture for QoS Management in Multimedia Networks

Raouf Boutaba, Youssef Iraqi, and Ahmed Mehaoua

REPORT

The TeleManagement Forum’s Enhanced Telecom Operations Map (eTOM)

Michael B. Kelly